Privacy notice

Who we are

Georgina Homes Ltd (company number 14676270, registered office Clarks Courtyard, 145 Granville Street, Birmingham B1 1SB) is the data controller for personal information collected through this website. We are registered with the Information Commissioner's Office, registration number ZB632222. For anything about your data, email monica@georginahomes.co.uk or call 01527 359125.

What we collect and why

The contact form asks for your name, phone number and email address, what you need help with, and optionally a property or address and a message. We use them to answer your enquiry: arranging a viewing, a valuation or a call back, or telling you about a property.

The repair form asks for your name, phone number, email address, the property address, a description of the problem and, if you add them, photos. We use them to arrange the repair with the landlord and contractors, and to record it against the tenancy.

We rely on our legitimate interest in answering the people who contact us, and, for tenants and landlords, on the steps needed for a tenancy or management agreement. We never sell your details or use them for marketing you haven't asked for.

Who else handles it

• Resend delivers form messages to our email inbox. It processes data in the United States under the UK's international data transfer safeguards.
• Cloudflare Turnstile checks that a form was sent by a person rather than a bot. It uses details about your browser and connection, not cookies for tracking.
• Vercel hosts this website and keeps short-lived technical logs, such as IP addresses, to keep it running and secure.
• OpenStreetMap provides the maps on property pages. Your browser loads them from openstreetmap.org, which sees your IP address.

Where a repair or tenancy needs it, we share the relevant details with the landlord, contractors and, where required, deposit schemes or local authorities.

Cookies

This website doesn't use analytics, advertising or tracking cookies, so there is nothing to accept or refuse.

How long we keep it

We keep enquiries for as long as we need them to deal with what you asked, and records connected with a tenancy, sale or repair for as long as the law and our professional bodies require. After that we delete them.

Your rights

You can ask for a copy of the information we hold about you, and ask us to correct it, delete it, or stop or limit how we use it. Contact us using the details above. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.